IT Technician at Tech Systems

Village of Raymond, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

22.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop support, Hardware installation, Software configuration, Troubleshooting, End-user support, Technical support, Inventory management, Customer service, Communication skills, Time management, Adaptability, Networking knowledge

Industry

IT Services and IT Consulting

Description

If you enjoy being hands-on with technology and making a direct impact on people’s day-to-day work, this role puts you right where hardware, problem-solving, and customer service come together. Key Responsibilities Perform laptop and desktop refresh activities, including hardware installation, software configuration, and troubleshooting. Provide reliable on-site technical support to end users. Diagnose and resolve desktop, laptop, and peripheral issues in a timely and efficient manner. Maintain accurate documentation of equipment inventory, service requests, and completed work. Collaborate closely with IT team members to escalate and resolve technical issues as needed. Support IT initiatives such as deployments, upgrades, and hardware replacements. Qualifications Proven experience in a field services or technical support role. Strong customer service skills with the ability to communicate clearly and professionally with both medical and non-technical staff. Detail-oriented with strong organizational and documentation skills. Self-motivated, dependable, and comfortable working independently in a fast-paced environment. Education and Experience High school diploma or equivalent required; additional technical certifications preferred. Working Conditions Must be able to lift, move, and install computer equipment, including desktops, laptops, monitors, and peripherals. Required Skills Desktop Support Hardware and Software Installation Troubleshooting End-User Support Top Skills Desktop Support Installation Troubleshooting Additional Skills and Qualifications Time Management: Ability to prioritize and manage multiple tasks effectively. Adaptability: Comfortable responding to unexpected issues in a dynamic environment. Communication Skills: Strong verbal and written skills for documenting work and explaining technical issues. Basic Networking Knowledge: Understanding of network connectivity, hardware, and troubleshooting. Job Type & Location This is a Contract position based out of Mount Pleasant, WI. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mount Pleasant,WI. Application Deadline This position is anticipated to close on May 1, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

The IT Technician will perform hardware and software installations, refreshes, and troubleshooting for laptops and desktops. They will also provide reliable on-site technical support to end users and maintain accurate documentation of equipment and service requests.