ABOUT US

Applicant must be currently residing in Alberta.

QUALIFICATIONS

• Proven experience as an IT Technician or similar role
• Strong knowledge of LAN/WAN networks, operating systems, and computer hardware
• Experience in providing IT support and desktop support
• Proficient in software troubleshooting and resolving technical issues
• Familiarity with macOS and Linux is a plus
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Knowledge of help desk ticketing systems (e.g., Remedy) is a plus
• Reliable
• Able to lift 50lbs
• Physically fit to work indoors and outdoors
• Use of hand tools
• Criminal record check.
  Must have a reliable vehicle as travel is required.
  If you are a tech-savvy professional with a passion for problem-solving, we want to hear from you! As an IT Technician, you will play a crucial role in ensuring the smooth operation of our company’s computer systems. You will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining our network infrastructure.
  Apply today by submitting your resume and cover letter.
  We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
  Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
  Job Types: Full-time, Part-time, Permanent
  Pay: From $15.00 per hour

Application question(s):

• Applicant must be located within 150KM of Alexis, AB.
• Describe a situation in which you assisted someone with an IT problem they were having and the steps you took to resolve it.
• What is the first thing you would recommend a client do to resolve an IT issue they are experiencing?
• What is your expected salary/wage?

Licence/Certification:

• Class 5 Licence (required)

Willingness to travel:

• 100% (required)

Work Location: On the roa

• Travel to customer sites and provide technical support and troubleshooting for hardware, software, and network issues.
• Climbing ladders both indoors and outside
• Punctual, reliable, professional
• Install, configure, and maintain computer systems and peripherals
• Set up and maintain user accounts and access permissions
• Respond to help desk tickets and provide timely resolution to IT-related issues
• Perform routine maintenance tasks such as system updates and backups
• Collaborate with team members to identify and implement IT improvements