IT Trader Support Analyst 12 Months Contract at Belmont Lavan Ltd

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

First Line Support, Second Line Support, System Monitoring, Troubleshooting, Problem-Solving, System Upgrades, Patching, Documentation, Training, Post-Incident Reviews, SQL, Python, ITIL

Industry

IT System Custom Software Development

Description

Belmont Lavan Ltd is looking for an IT Trader Support Analyst for a 12-month contract to provide essential support to our trading operations. In this role, you will be responsible for resolving technical issues, assisting traders with IT-related inquiries, and ensuring the stability and efficiency of our trading systems. Your main responsibilities will include: Providing first and second-line support for trading systems, helping traders diagnose and resolve technical issues quickly. Monitoring system performance and proactively identifying potential issues that could impact trading operations. Collaborating with IT teams to implement upgrades, patches, and enhancements to trading platforms. Documenting incidents, resolutions, and system changes in accordance with standard operating procedures. Assisting in the training of traders on new systems and tools, ensuring they are equipped to maximize their use. Participating in post-incident reviews to identify trends and implement preventive measures. Staying updated on industry best practices and trading technologies to provide innovative solutions to our trading teams. The ideal candidate will possess a blend of technical skills and a strong understanding of trading operations. You should be proactive, detail-oriented, and comfortable working in a fast-paced environment. To be eligible for the IT Trader Support Analyst position at Belmont Lavan Ltd, candidates should meet the following requirements: Bachelor's degree in Information Technology, Computer Science, Finance, or a related field. Proven experience in IT support, preferably within a trading or financial services environment. Strong understanding of trading systems, platforms, and operational workflows. Excellent troubleshooting and problem-solving skills. Proficient in relevant programming/scripting languages (e.g., SQL, Python) is a plus. Solid communication skills to effectively interact with traders and technical teams. Ability to work under pressure and manage multiple tasks efficiently. Experience with ITIL best practices is an advantage.

Responsibilities

The analyst will provide first and second-line support for trading systems, assisting traders with technical issues, monitoring system performance, and collaborating on platform enhancements. Key duties also involve documenting incidents, training users, and participating in reviews to prevent future issues.