We’re currently looking for a Learning Technology Specialist to join our IT team on a full-time, permanent basis to help deliver our Modern Workplace strategy.
This role can is based in Newcastle and falls under our hybrid working policy. We would ask that you reside close enough to our office location so that you can visit a few days a week as per current working practices.

Reporting to the Learning Technologies Team lead, this position will see you facilitate change by delivering IT training while supporting the Firm’s objectives where you will play a pivotal role in onboarding and developing our staff across all locations. This multifaceted position involves scheduling, delivering, and supporting IT training during employee inductions via virtual training rooms, as well as conducting group and one-on-one sessions. You’ll design and host engaging webinars through MS Teams, liaise with subject matter experts to curate compelling training materials, and ensure all IT systems are thoroughly documented.
You’ll manage and promote our Learning Management System and create video-based eLearning resources, maintain our IT Training SharePoint page, and coordinate user groups to streamline feedback between end-users and the IT/Project teams. Collaborating with the Service Desk, you’ll produce concise “Genius Bytes” guides, monitor course feedback through MS Forms, and contribute to IT project rollouts through targeted training and communications. You’ll also provide application support as part of ITIL service processes and help shape future training strategies in close partnership with the team leader.
If you’re a creative communicator with a passion for empowering others through technology, we’d love to hear from you.