bout the job

• Key ResponsibilitiesIT Transition DeliveryLead end-to-end transition of IT systems, applications, and services into the target GBS/Shared Services model.
• Manage transition planning, knowledge transfer activities, cutover execution, and post-transition stabilisation.
• Own and maintain RAID logs, proactively managing risks, issues, assumptions, and dependencies.
• Ensure transitions are delivered on time and in line with programme objectives.
• Solution & Operating Model DesignSupport the design and implementation of standardised IT operating models.
• Identify infrastructure, application, integration, and service delivery gaps.
• Collaborate with system and process owners to define support models, controls, and access requirements.
• Contribute to continuous improvement and operational readiness initiatives.
• Stakeholder ManagementAct as the primary contact for IT stakeholders throughout the transition lifecycle.
• Facilitate workshops, governance meetings, steering committees, and status updates.
• Build strong relationships with retained IT teams, business stakeholders, and employee representative bodies where required.
• Manage stakeholder expectations and ensure effective communication throughout the programme.
• Governance & ComplianceOperate within established programme governance frameworks.
• Track milestones, deliverables, dependencies, and transition readiness activities.
• Ensure all activities are delivered in a controlled, auditable, and compliant manner.
• Support GDPR and other regulatory compliance requirements during transition activities.
• Required ExperienceProven experience delivering IT transitions, IT transformation programmes, or GBS/Shared Services migrations in a consulting or advisory capacity.
• Experience managing full transition lifecycles including assessment, design, cutover, knowledge transfer, and stabilisation.
• Strong understanding of enterprise applications, infrastructure environments, integrations, and IT Service Management (ITSM).
• Experience managing complex, multi-country and multi-stakeholder programmes.
• Strong project management, governance, and RAID management expertise.
• Excellent stakeholder engagement and communication skills.
• Essential SkillsFluent German and English (written and spoken).
• IT Transition & Transformation Delivery.
• GBS / Shared Services Migration.
• Enterprise Applications, Infrastructure & ITSM.
• Cutover Planning & Execution.
• Knowledge Transfer & Service Stabilisation.
• Governance, Risk & RAID Management.
• Senior Stakeholder Management.
• Desirable ExperienceExperience working with German works councils or employee representative bodies.
• Background in large-scale international transformation programmes.
• Experience operating within highly governed and regulated environments.
• Travel RequirementsMust be willing and able to travel extensively and work on-site in Germany for extended periods as required by the programme.
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