IT Vendor & Governance Manager (m/f/x) at Scalable GmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Management, KPI Definition, IT Service Management, Project Management, Process Management, Escalation Management, Analytical Skills, Problem-Solving Skills, Negotiation Skills, IT Outsourcing, Communication Skills, Consulting Skills, German Language, English Language, Cloud Environment, Performance Management

Industry

Financial Services

Description

Company Description Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €30 billion to the platform. Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services. Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say. Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English). Job Description Develop, establish and ensure a dedicated, specialist management of our internal and external IT service providers (vendor management) Define control-relevant KPIs in the area of responsibility independently and ensure communication with internal and external IT service providers Ensure the monitoring of KPIs relevant to management and deriving preventive and countermeasures in the event of target failures as well as tracking over- and underperformance Act as the communication and escalation interface and carry out operational quality support for all IT services as well as develop and carry out performance dialogues with internal and external IT service providers. Qualifications Completed studies in (business) informatics or economics with a focus on informatics or comparable training with relevant professional experience Experience in managing service providers, ideally also for complex IT services, e.g. in the cloud environment, incl. escalation management Extensive knowledge of project and process management tools and methods Professional experience in IT service management, IT provider management or comparable function with experience in dealing with IT outsourcing contracts Experience in managing projects related to key performance indicators and processes, from analysis to realization or implementation Strategic, structured way of working as well as negotiating skills and a high degree of assertiveness IT affinity with strong consulting and problem-solving skills as well as analytical and business understanding Good knowledge of German and English, both written and spoken Additional Information Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients Be productive with the latest hardware and tools Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget Learn and experience German culture first hand by joining our free German language classes International relocation support is provided if required Flexible vacation policy and the opportunity to work from abroad Benefit from an attractive compensation package and from the company pension scheme Monthly contribution of 50% for the ‘Deutschland Jobticket’ Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker Enjoy flexible and discounted sports activities with Urban Sports Club #LI-Hybrid

Responsibilities

The IT Vendor & Governance Manager will develop and manage relationships with internal and external IT service providers, ensuring effective vendor management. They will define and monitor KPIs, communicate with stakeholders, and support operational quality for IT services.