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Italian Customer Agent for Online Market Platform | Work Remotely from Gree at Mercier Consultancy Group
Rome, Lazio, Italy -
Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Italian Fluency, English Proficiency, Customer Support, Problem Solving, CRM Software, Communication Skills, Computer Literacy, Teamwork

Industry

Business Consulting and Services

Description
Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Customer Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities Handle customer inquiries for Italian speaking customers. Resolve complaints professionally to maintain high customer satisfaction. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Native-level fluency in Italian (both written and spoken) is essential. A minimum English proficiency of B2 is required. Strong communication and problem-solving skills. Comfortable using computers and willing to learn new software tools. Ability to work in a team-oriented environment. Willingness to relocate and live in Greece. Competitive Monthly Salary, 2 Extra Salaries per year, Monthly Performance Bonus, Fully Paid Relocation Package, Continuous support during and before your relocation to Greece, Fully Paid Training, Positive international environment, Health Insurance, And Much More!
Responsibilities
Handle and resolve customer inquiries and complaints for Italian-speaking users to maintain high satisfaction. Document all interactions in the CRM and collaborate with internal teams to improve service processes.