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Italian Customer Care for Delivery Logistics | Paid Relocation to Athens, G at Mercier Consultancy Group

Rome, Lazio, Italy -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Proficiency, Customer Support, Logistics Coordination, Problem Solving, CRM Software, Communication Skills, Complaint Resolution

Industry

Business Consulting and Services

Description

Are you an Italian speaker ready to start your career abroad? At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece. In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Key Responsibilities Handle customer inquiries for Italian speaking customers. Resolve complaints professionally to maintain high customer satisfaction. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Native-level fluency in Italian (both written and spoken) is essential. A minimum English proficiency of B2 is required. Strong communication and problem-solving skills. Comfortable using computers and willing to learn new software tools. Ability to work in a team-oriented environment. Willingness to relocate and live in Greece. Competitive Monthly Salary, 2 Extra Salaries per year, Monthly Performance Bonus, Fully Paid Relocation Package, Continuous support during and before your relocation to Greece, Fully Paid Training, Positive international environment, Health Insurance, And Much More!

Responsibilities

Act as the primary point of contact for Italian-speaking clients to handle shipment inquiries and coordinate deliveries. Resolve logistics-related issues and document all interactions within the CRM system to ensure high customer satisfaction.