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Italian Customer Expert for Electronics Brand - Athens, Fully Paid Relocati at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian, English, Customer Support, Electronics Knowledge, Troubleshooting, Order Management, Communication, Problem-solving, Professionalism, Patience, Teamwork, Attention To Detail, Organizational Skills

Industry

Holding Companies

Description

Mercier Consultancy is seeking an Italian Customer Expert to join a leading electronics brand based in Athens, Greece. This role comes with a fully paid relocation package, offering an excellent opportunity to advance your career while experiencing life in a vibrant city. In this position, you will deliver outstanding customer support to Italian-speaking clients, addressing their inquiries, resolving issues, and providing detailed product information. Your dedication will contribute to enhancing customer satisfaction and loyalty for the brand. Responsibilities Assist customers with product information, troubleshooting, and order management Resolve customer complaints promptly and professionally to ensure customer satisfaction Collaborate with internal teams to address product or service issues Maintain accurate records of customer interactions and transactions Identify customer needs and provide appropriate solutions or escalate when necessary Participate in ongoing training to stay updated on product knowledge and customer service best practices Fluency in Italian and English, both written and spoken Experience in customer support, preferably within electronics or technology sectors Excellent communication and problem-solving skills Strong customer-oriented attitude with professionalism and patience Ability to work effectively in a fast-paced and team-based environment Willingness to relocate to Athens, Greece with fully paid relocation support High attention to detail and organizational skills Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Free Greek lessons And More!

Responsibilities

You will provide customer support for an electronics brand by resolving inquiries, troubleshooting issues, and managing orders. Additionally, you will collaborate with internal teams to address service concerns and maintain accurate records of customer interactions.