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Italian Customer Support for Leading Tech Firm - Athens, Fully Paid Relocat at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian, English, Customer support, Technical support, CRM systems, Problem-solving, Communication, Interpersonal skills, Technical aptitude, Troubleshooting

Industry

Holding Companies

Description

Mercier Consultancy is thrilled to offer an incredible opportunity for an Italian Customer Support Representative to join a Leading Tech Firm based in Athens! This role comes with fully paid relocation, making it an excellent chance for candidates looking to experience life in a vibrant city while advancing their careers. As part of this dynamic team, you will provide exceptional support to Italian-speaking customers, ensuring their technical issues and inquiries are resolved swiftly and effectively. This is an exciting chance to work in the technology sector with a forward-thinking company that values innovation and customer satisfaction. Responsibilities Provide high-quality customer support to Italian-speaking clients Assist customers with technical issues, product inquiries, and service requests Document interactions accurately in the CRM system Collaborate with internal teams to troubleshoot and resolve complex technical problems Help improve customer experience by collecting feedback and suggesting improvements Participate in training sessions to stay updated on product developments and support tools Fluency in Italian and English, both written and verbal Experience in customer support, preferably in the tech industry Strong technical aptitude and problem-solving skills Excellent communication and interpersonal abilities Adaptability and willingness to relocate to Athens, Greece Ability to work efficiently in a fast-paced, dynamic environment Familiarity with customer support software and CRM systems Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide high-quality technical support to Italian-speaking customers and resolve their product inquiries. Document interactions in the CRM system and collaborate with internal teams to troubleshoot complex technical issues.