Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Language, English Language, Customer Support, Technical Troubleshooting, Omnichannel Communication, Empathy, Professionalism, Data Documentation, Active Listening, Problem Solving

Industry

Business Consulting and Services

Description

Whether you are currently watching a Mediterranean sunset or dreaming of moving to the cradle of civilization, this is your chance to join a global leader in technology. We are looking for Italian-speaking Customer Advisors to represent a world-famous premium tech brand known for its sleek design and "think different" philosophy. This is a 100% Remote career, giving you the freedom to work from any location within the Greek borders. The Opportunity: Architecting User Success In this role, you are more than just support—you are a Digital Brand Ambassador for one of the most innovative companies on earth. You will provide high-quality help to Italian-speaking users, helping them solve technical issues and get the most out of their premium devices and services. Omnichannel Mastery: Provide exceptional advice via phone, email, and live chat in Italian. Technical Guidance: Act as an expert, helping users navigate advanced software and hardware features. Professional Soft Skills: Maintain a high level of empathy and professionalism to keep the brand's prestigious image. Product Knowledge: Stay updated on the latest product launches and software updates to provide accurate, real-time information. Data Integrity: Carefully document all conversations in the company system to ensure smooth service. Who We Are Looking For: Sharp Thinking & Empathy We value great people skills and clear communication. While technical experience is a plus, it is not required—we provide a full professional academy to make sure you become an expert. Language Skills: Native or C1/C2 mastery of Italian is required. Team Communication: English (B2 level) is needed for internal meetings and training. Location: You must live in Greece or be ready to move anywhere in the country before your start date. Legal Status: You must have an EU passport or a valid work permit for Greece. Tech Savvy: You are comfortable with modern software and have a real passion for new technology. Mindset: Excellent listening skills and a proactive, "solutions-first" attitude. Premium Benefits & the Mediterranean Lifestyle We offer a lifestyle-focused career with an elite rewards package. 1. Relocation Support (For International Candidates): Travel Costs: We fully pay for your flight to Greece. Initial Housing: Two weeks of premium hotel stay to help you find your permanent home stress-free. Paperwork Help: Hands-on assistance with local Greek tax (AFM) and social security (AMKA) numbers. 2. Remote Infrastructure: Tech Equipment: We ship the latest high-spec hardware directly to your home in Greece. Work Anywhere: Work from an office in Athens, a villa in Crete, or a coastal village in the Peloponnese. 3. Pay & Career Security: Guaranteed Salary: A competitive salary paid 14 times per year (including mandatory bonuses for Christmas, Easter, and Summer). Full Protection: Comprehensive private health and life insurance starting on your first day. Career Growth: Clear paths to move into Leadership, Quality Analysis, or Training roles.

Responsibilities

Provide high-quality technical support to Italian-speaking users via phone, email, and live chat. Act as a Digital Brand Ambassador by helping users navigate software and hardware features while maintaining brand prestige.