Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Care, Active Listening, Problem-Solving, Digital Communication, Case Management

Industry

Business Consulting and Services

Description

Location: 100% Work-From-Home (Must reside anywhere within Greek borders) Training: Comprehensive corporate academy included (No prior advanced technical background required) Job Overview Whether you are already watching the Mediterranean sunset or dreaming of moving to the historic cradle of civilization, an exceptional professional path awaits. We are searching for talented Italian-speaking Customer Advisors to represent a world-renowned premium technology pioneer—a global powerhouse celebrated for its elegant product design and iconic, trend-setting philosophy. This position provides a completely remote lifestyle, granting you the ultimate freedom to build a rewarding career from any location within Greece. The Opportunity: Driving User Success In this role, you do far more than resolve standard inquiries; you serve as a Digital Brand Ambassador for a leader in global innovation. You will deliver premium assistance to Italian-speaking customers, walking them through technical troubleshooting and helping them maximize the ecosystem of their high-end consumer devices. Multi-Channel Communication: Provide exceptional, empathetic customer care via phone, email, and live chat in Italian. Technical Problem-Solving: Act as a knowledgeable guide, assisting users with sophisticated operating systems and hardware functionalities. Elite Brand Representation: Maintain an outstanding level of professionalism and care to uphold the organization's prestigious global reputation. Continuous Learning: Keep your skills sharp by staying informed about new product launches and software updates to offer instant, accurate support. Accurate Documentation: Log every interaction precisely within the corporate database to ensure smooth, efficient case management. Who We Are Looking For We place the highest value on emotional intelligence, strong interpersonal skills, and articulate communication. While technical support experience is an asset, it is not mandatory; we provide comprehensive, expert-led training to transform your potential into true subject-matter expertise. Requirements: Language Fluency: Native-level or bilingual (C1/C2) mastery of Italian. Corporate Language: Intermediate English (minimum B2 level) for internal communications, team synchronization, and training modules. Location: Already residing in Greece, or fully prepared to relocate to the country prior to your official start date. Work Authorization: Possession of an EU passport or a valid, legal work permit for Greece. Technical Comfort: A natural affinity for modern digital tools and a genuine enthusiasm for consumer technology. Approach: Outstanding active listening skills paired with a proactive, solution-oriented mindset. Premium Benefits & Rewards We offer a lifestyle-centered career path backed by an elite compensation and benefits portfolio: 1. Seamless Relocation (For Out-of-Country Applicants) Covered Travel: Your flight to Greece is fully funded and booked by the company. Arrival Accommodations: Two weeks of premium hotel lodging on us, giving you a comfortable base while you secure your permanent residence. Administrative Support: Dedicated, hands-on assistance to navigate local Greek bureaucracy, including securing your tax number (AFM) and social security registration (AMKA). 2. Complete Remote Infrastructure Hardware Provided: We ship a complete package of high-specification tech equipment directly to your front door. Location Freedom: You choose your backdrop—work from a stylish apartment in Athens, a peaceful villa in Crete, or a seaside town in the Peloponnese. 3. Compensation & Stability Guaranteed Income: A highly competitive salary distributed 14 times per year (inclusive of traditional Greek Christmas, Easter, and Summer bonus payouts). Day-One Protection: Comprehensive private health and life insurance policies active from the very first day of your contract. Career Advancement: Transparent professional pathways enabling you to transition into Quality Analysis, Corporate Training, or Leadership positions. How to Apply If you are thrilled about the prospect of representing a tier-one global tech enterprise while working from home under the Mediterranean sun, select Apply Now and forward your current CV written in English!

Responsibilities

Serve as a Digital Brand Ambassador providing premium technical assistance to Italian-speaking customers via phone, email, and chat. Responsibilities include troubleshooting high-end consumer devices and documenting interactions in the corporate database.