Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Active Listening, Problem Solving, Digital Communication, Case Management

Industry

Business Consulting and Services

Description

Position: Italian-Speaking Customer Advisor (Digital Brand Ambassador) Location: 100% Remote (Must be based anywhere within Greece) Training: Full professional academy provided (No advanced tech background required) Whether you are already enjoying a Mediterranean sunset or dreaming of relocating to the historic cradle of civilization, an extraordinary opportunity awaits. We are scouting for talented Italian-speaking Customer Advisors to represent a world-renowned premium tech pioneer—a global giant celebrated for its elegant design and iconic "think different" mindset. This position offers a completely remote lifestyle, granting you the total freedom to build your career from any location within Greek borders. The Opportunity: Driving User Success In this position, you do more than answer questions—you serve as a Digital Brand Ambassador for an industry leader in global innovation. You will deliver premium assistance to Italian-speaking customers, guiding them through technical troubleshooting and helping them maximize the potential of their high-end devices and ecosystem. Multi-Channel Communication: Deliver top-tier, empathetic customer care via phone, email, and live chat in Italian. Technical Problem-Solving: Act as a knowledgeable guide, assisting users with sophisticated software systems and hardware functionalities. Elite Brand Representation: Maintain an outstanding level of professionalism and care to uphold the company's prestigious global reputation. Continuous Learning: Keep your knowledge sharp by staying up to date on new product reveals and software enhancements to offer instant, accurate support. Accurate Documentation: Log every interaction precisely within the corporate database to maintain smooth, efficient case management. Who We Are Looking For We place the highest value on emotional intelligence, strong interpersonal skills, and articulate communication. While tech support experience is an asset, it is not mandatory; we provide comprehensive, expert-led training to transform you into a subject matter expert. Requirements: Language Fluency: Native-level or C1/C2 mastery of Italian. Corporate Language: Intermediate English (B2 level) for internal communications, team syncs, and training sessions. Location: Already living in Greece, or fully prepared to relocate to the country prior to your official start date. Work Authorization: Possession of an EU passport or a valid, legal work permit for Greece. Technical Comfort: A natural affinity for modern digital tools and a genuine enthusiasm for consumer technology. Approach: Outstanding active listening skills paired with a proactive, solution-oriented mindset. Premium Benefits & Rewards We offer a lifestyle-centered career path backed by an elite compensation and benefits portfolio: 1. Seamless Relocation (For Out-of-Country Applicants) Covered Travel: Your flight to Greece is fully funded and booked by the company. Arrival Accommodations: Two weeks of premium hotel lodging on us, giving you a comfortable base while you secure your permanent residence. Administrative Support: Dedicated, hands-on assistance to navigate local Greek bureaucracy, including securing your tax number (AFM) and social security number (AMKA). 2. Complete Remote Infrastructure Hardware Provided: We ship a complete package of high-specification tech equipment directly to your front door. Location Freedom: You choose your backdrop—work from a stylish apartment in Athens, a peaceful villa in Crete, or a seaside town in the Peloponnese. 3. Compensation & Stability Guaranteed Income: A highly competitive salary distributed 14 times per year (inclusive of traditional Greek Christmas, Easter, and Summer bonus payouts). Day-One Protection: Comprehensive private health and life insurance policies active from the first day of your contract. Career Advancement: Transparent professional pathways enabling you to transition into Quality Analysis, Corporate Training, or Leadership positions.

Responsibilities

Serve as a Digital Brand Ambassador providing premium technical assistance to Italian-speaking customers via phone, email, and chat. Responsibilities include troubleshooting software and hardware issues and maintaining accurate interaction logs in the corporate database.