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Italian Speaking Customer Agent For FinTech Company - Work In Greece at Mercier Consultancy Group

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, Customer Service, FinTech Knowledge, CRM Software, Problem Solving, Interpersonal Skills, English Proficiency, Account Management, Troubleshooting

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join a leading FinTech company in Greece. This role offers a unique opportunity for individuals fluent in Italian to work in the innovative and fast-paced financial technology sector. As a Customer Agent, you will support Italian-speaking clients by providing efficient and professional assistance regarding FinTech products and services. Key Responsibilities Deliver top-quality customer service in Italian via phone, email, and chat channels. Assist clients with inquiries, account management, transactions, and troubleshooting FinTech solutions. Maintain accurate and detailed records of customer interactions in CRM systems. Collaborate with cross-functional teams to enhance customer experience and streamline service processes. Stay up-to-date with FinTech products, industry trends, and regulatory requirements to provide accurate information. Fluency in Italian (both spoken and written) is required; proficiency in English is an advantage. Previous experience in customer service, preferably in FinTech, banking, or financial services, is preferred. Strong communication, problem-solving, and interpersonal skills. Ability to adapt and work effectively in a fast-paced and evolving environment. Proficiency with computers, CRM software, and other digital communication tools. Self-motivated, detail-oriented, and customer-focused. Willingness to work in Greece and embrace a collaborative team environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide professional customer support to Italian-speaking clients via phone, email, and chat regarding FinTech products. Manage client accounts, handle transactions, and maintain detailed interaction records in CRM systems.