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Italian Speaking Customer Expert - Work In Greece - Fully Paid Relocation at Mercier Consultancy

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian, Customer Service, Communication Skills, Problem-solving, Multitasking, CRM Software, Digital Communication Tools, Customer Support, English Proficiency

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to invite applications for the position of Italian Speaking Customer Expert to join our dynamic team in Greece with fully paid relocation! This role is perfect for Italian-speaking professionals who aspire to provide outstanding customer service while exploring the beautiful culture of Greece. Become part of a supportive and energetic team dedicated to delivering exceptional customer experiences. Key Responsibilities Offer excellent customer support in Italian through phone, email, and chat channels. Address customer issues and inquiries promptly to ensure a high level of satisfaction. Maintain detailed and accurate records of customer interactions in the CRM system. Collect valuable customer feedback and share insights for service improvements. Collaborate effectively with team members to achieve service excellence. Keep up to date with company products, policies, and industry trends to provide accurate information. Fluency in Italian (both written and spoken) is required; English proficiency is advantageous. Experience in customer service or related roles is preferred. Strong communication skills and a customer-focused attitude. Willingness to relocate to Greece with full relocation costs covered by Mercier Consultancy Group. Ability to work efficiently in a fast-paced environment with good multitasking and problem-solving skills. Familiarity with CRM software and digital communication tools is beneficial. Self-motivated, proactive, and able to work independently and collaboratively within a team. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide excellent customer support in Italian via phone, email, and chat while maintaining accurate records in the CRM system. Collaborate with the team to resolve inquiries and contribute to service improvements through customer feedback.