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Italian-Speaking Customer Experts for Dyson - Work In Greece - Paid Relocat at Mercier Consultancy Group

, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Proficiency, Customer Service, Technical Troubleshooting, CRM Systems, Communication Skills, Digital Support Tools, Case Management

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer an opportunity for Italian-Speaking Customer Experts to join our team supporting Dyson in Greece. This role involves delivering outstanding customer service to Italian-speaking customers, helping them with product inquiries, troubleshooting, and after-sales support. Paid relocation to Greece is included to facilitate your transition. Key Responsibilities Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products and services. Assist customers with product information, technical troubleshooting, and resolving service issues efficiently. Maintain accurate records of customer interactions and case resolutions in the CRM system. Collaborate with internal teams to ensure customer satisfaction and timely issue resolution. Stay informed about the latest Dyson product developments, features, and company policies. Contribute feedback for continuous improvement of customer service processes. Fluency in Italian (spoken and written) is essential; proficiency in English is an advantage. Experience in customer service, preferably in electronics or related sectors. Excellent communication skills and a strong customer-oriented approach. Ability to manage multiple tasks effectively in a fast-paced environment. Familiarity with CRM systems and digital support tools. Willingness to relocate to Greece; paid relocation support will be provided. Passion for technology and commitment to delivering superior service. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products. Assist with technical troubleshooting, product inquiries, and maintain accurate records in the CRM system.