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Italian speaking Customer Service Advisor at Flowdesk
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Italian, English, Customer service, Communication, Problem-solving, Relationship building, Troubleshooting

Industry

Capital Markets

Description
Ever wondered what it would be like to trade your daily commute for a sunset view over the Tagus River? We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal. This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day. What your day will look like: You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. Whether its troubleshooting a connectivity issue or walking a user through a complex process, youll be the expert they rely on. Why you'll love it here: The Best of Both Worlds: Enjoy the possibility of working from home within Portugal. Peace of Mind: We've got you covered with full health coverage and private healthcare. A Warm Welcome: If you're coming from Italy (or anywhere else abroad), our relocation package will help you get settled without the stress. Rewarding Work: Competitive salary and performance bonuses to keep you motivated. What you bring to the table: Fluency: You speak Italian at a C1/C2 level and have a strong command of English (B2). The Right Spirit: You are a natural problem-solver who enjoys building relationships. Eligibility: You hold EU Citizenship or a valid residence card. Ready to start your journey in Lisbon? Don't wait for "someday"—apply now! Send me a message or comment "LISBON" below to learn more about the project.
Responsibilities
You will serve as the primary point of contact for Italian-speaking users, providing high-level support via phone and email. Your role involves troubleshooting connectivity issues and guiding users through complex processes with accuracy and professionalism.