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Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation P at Mercier Consultancy MD
, , Bulgaria -
Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Italian, Fluency In English, Customer Service, Communication Skills, Problem-Solving, Customer Service Software, Customer Feedback, Team Collaboration, Adaptability, Proactive Approach

Industry

Business Consulting and Services

Description
Mercier Consultancy is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent looking to relocate to Greece! As a vital member of our team, you will provide high-quality support to our Italian-speaking clients, assisting them with their inquiries and ensuring their needs are met effectively. This position comes with a fully paid relocation pack, making your transition to Greece smooth and hassle-free. If you are an enthusiastic individual with a passion for customer service, we would love to hear from you! Responsibilities Respond to customer inquiries from Italian-speaking clients via phone, email, and chat. Provide accurate information about products and services offered by the company. Help customers with their issues and resolve complaints in a timely manner. Document all customer interactions and maintain organized records. Collaborate with colleagues to improve customer service processes. Stay updated on company policies and industry trends to provide relevant support. Gather customer feedback to help improve service delivery and client satisfaction. Fluency in Italian and English, both written and spoken. Experience in customer service is a strong advantage. Excellent communication skills and a proactive approach to problem-solving. Ability to handle a variety of inquiries and manage customer issues effectively. Familiarity with customer service software and technology. A genuine interest in providing exceptional customer experiences. Willingness to relocate to Greece and ability to adapt to a new environment. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package Fully Paid Training Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
The Italian Speaking Customer Service Agent will respond to inquiries from Italian-speaking clients via phone, email, and chat, providing accurate information and resolving complaints. They will also document interactions and collaborate with colleagues to enhance service processes.