Italian Speaking Customer Service for HealthTech Company - Work In Greece at Mercier Consultancy

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Fluency, Customer Service, Problem-Solving, Product Information, Order Processing, Troubleshooting, Complaint Handling, CRM System, Technical Support Collaboration, Communication Skills, Organizational Skills, Prioritization, Health Technology

Industry

Holding Companies

Description

Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Service Representative for a leading HealthTech Company, based in Greece. In this exciting role, you will provide exceptional support to our Italian-speaking customers as they navigate our innovative health technology solutions. Your fluency in Italian will be essential in assisting clients with inquiries about our products, addressing any concerns, and providing guidance to ensure a positive customer experience. You will play a key role in enhancing our clients' interactions with our health technology services. Responsibilities Deliver high-quality customer service in Italian via phone, email, and chat related to health technology products Assist customers with product information, order processing, and troubleshooting Effectively handle customer complaints and resolve issues in a professional manner Document all interactions accurately in our CRM system Collaborate with the technical support team to resolve complex inquiries Collect and relay customer feedback to improve our products and services Stay informed about the latest trends in health technology and related products Fluency in Italian and English, with strong verbal and written communication skills Demonstrated customer service skills and a proactive approach to problem-solving Previous experience in customer service, especially in HealthTech or technology sectors, is preferred Able to manage multiple inquiries and prioritize tasks effectively Detail-oriented with excellent organizational skills Passion for health technology and helping customers achieve their health goals Familiarity with customer support software and CRM systems is a plus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

The representative will deliver high-quality customer service in Italian via phone, email, and chat regarding health technology products, assisting customers with inquiries, order processing, and troubleshooting. Key duties also involve handling complaints professionally and documenting all interactions accurately within the CRM system.