Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Italian Speaking Customer Service for Logistics Company in Greece at Mercier Consultancy MD

, , Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Italian, Customer Service, Logistics, Communication Skills, Interpersonal Skills, Problem-Solving, Multitasking, Time Management, CRM Applications, Service Requests, Pricing Inquiries, Contract Management, Complaint Resolution, Team Collaboration, Logistics Trends, Customer-Focused Mindset

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading Logistics Company based in Greece. This position is perfect for individuals who have a passion for logistics, supply chain solutions, and delivering excellent customer service. As a customer service representative, you will assist clients in Italian, providing them with the necessary support and information regarding their logistics needs. Key Responsibilities Handle customer inquiries related to logistics services, shipment tracking, and delivery schedules via phone, email, and chat in Italian. Assist customers with service requests, pricing inquiries, and contract management. Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty. Document all customer interactions and maintain accurate records in the CRM system. Collaborate with internal teams, including operations and dispatch, to provide timely support to customers. Stay informed about logistics trends and service offerings to enhance customer interactions. Fluency in Italian (both written and spoken) is essential; knowledge of Greek or English is advantageous. Previous experience in customer service, preferably within the logistics or transportation industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-focused mindset. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in using customer service software and CRM applications. Willingness to work flexible hours, including evenings and weekends if required. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Handle customer inquiries related to logistics services and assist customers with service requests. Resolve customer complaints efficiently and document all interactions in the CRM system.