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Italian Speaking Customer Service Payment Solutions Provider - Work in Gree at Mercier Consultancy MD

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Italian, Customer Service, Payment Solutions, Communication Skills, Problem-Solving, Technology Proficiency, Teamwork, Customer Engagement

Industry

Business Consulting and Services

Description

Join the team at Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and elevate your career while enjoying the beautiful surroundings of Greece! In this role, you will be responsible for providing exceptional support to our Italian-speaking clients regarding their payment solutions. Your expertise and dedication will make a significant difference in enhancing client satisfaction. Key Responsibilities Deliver high-quality customer service to Italian-speaking clients via phone, email, and chat. Assist clients with inquiries related to payment solutions, resolving issues effectively and efficiently. Educate clients on available payment options and assist them in navigating our services. Document all client interactions in our systems to ensure accurate record-keeping and follow-ups. Collaborate with internal teams to identify areas for improvement and enhance service delivery. Stay updated on payment processing trends and product knowledge to better assist clients. Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus. Previous experience in customer service or payment solutions is preferred. Strong communication skills and a customer-oriented mindset. Ability to work effectively in a fast-paced, team-oriented environment. Proficient with technology and comfortable using various digital tools. A proactive approach to problem-solving and customer engagement. Willingness to work in Greece and embrace the local culture. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

The role involves delivering high-quality customer service to Italian-speaking clients and assisting them with inquiries related to payment solutions. The candidate will also document client interactions and collaborate with internal teams to enhance service delivery.