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Italian Speaking Customer Service Position For Tobacco Company - Work In Gr at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Italian, Customer Service, Communication Skills, Problem-Solving, CRM Tools, Positive Attitude, Flexibility, Multilingual Environment

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to present an Italian Speaking Customer Service position for a leading Tobacco Company in beautiful Greece! This unique opportunity allows you to be part of a reputable organization while enjoying the picturesque landscapes and rich cultural offerings of Greece. Why Work With Us? At Mercier Consultancy MD, we prioritize our team's growth and satisfaction. Join a dynamic environment where you will play a key role in engaging with customers and enhancing their experience with our valued client. Key Responsibilities Provide exceptional customer support to Italian-speaking clients via phone, email, and chat, ensuring a positive and professional experience. Assist customers in navigating the company’s products and services, delivering helpful and concise information. Quickly resolve customer inquiries and complaints to maintain high satisfaction levels. Document customer interactions accurately and perform follow-ups to ensure their needs are met effectively. Collaborate with team members and other departments to enhance service delivery and customer experience. Stay updated on industry trends and product offerings to provide relevant assistance. Fluency in Italian (both written and spoken) is essential; knowledge of additional languages is an advantage. Previous customer service experience, especially in a multilingual environment, is preferred. Strong communication skills with a commitment to creating positive customer experiences. Effective problem-solving abilities with a customer-first mindset. Familiarity with computer systems and CRM tools. A positive attitude and enthusiasm for new experiences, with a willingness to work in Greece. Flexibility to work varied hours, including evenings and weekends if necessary. Competitive Monthly Salary Fully Paid Relocation Package 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide exceptional customer support to Italian-speaking clients via phone, email, and chat. Assist customers in navigating the company’s products and services, ensuring a positive experience.