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Italian-Speaking Financial Customer Agent - Work In Greece - Paid Relocatio at Mercier Consultancy Group
, Lombardy, Italy -
Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Italian Fluency, English Proficiency, Customer Service, Financial Product Knowledge, CRM Systems, Communication Skills, Interpersonal Skills, Multitasking, Organizational Skills, Confidentiality Handling

Industry

Business Consulting and Services

Description
Mercier Consultancy Group is currently seeking Italian-Speaking Financial Customer Agents to join our dynamic team in Greece. This role offers a fully paid relocation package, presenting a unique opportunity to develop your career in the financial services industry within an international working environment. Key Responsibilities Deliver exceptional customer service to Italian-speaking clients by addressing inquiries related to financial products and services through phone, email, and chat. Resolve customer issues promptly and ensure high levels of customer satisfaction. Maintain accurate documentation of customer interactions in the CRM system. Work closely with internal teams to provide effective solutions and improve service quality. Stay informed about financial industry trends, products, and compliance regulations to best support customers. Fluency in Italian (both written and spoken) and a good command of English. Previous experience in customer service, preferably in the financial sector. Excellent communication and interpersonal skills with a customer-focused approach. Professionalism in handling confidential customer information. Familiarity with CRM systems and common office software applications. Strong organizational skills and ability to multitask efficiently. Willingness to relocate to Greece and adapt to a diverse cultural environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Provide exceptional customer support to Italian-speaking clients regarding financial products via phone, email, and chat. Maintain accurate CRM documentation and collaborate with internal teams to improve service quality.