Italian-Speaking For Online Streaming Service - Work Remote In Greece at Mercier Consultancy Group

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, Customer Support, Technical Troubleshooting, Account Management, CRM Proficiency, Communication Skills, Problem Solving, Digital Media Knowledge, Billing Support, Case Tracking

Industry

Business Consulting and Services

Description

Italian-Speaking For Online Streaming ServiceAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected and dynamic international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on our personalised approach, industry expertise, and unwavering commitment to candidate success. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a life you love. Job Overview Mercier Consultancy Group is proud to present an outstanding opportunity for an Italian-speaking professional to join a leading global online streaming platform — one of today's most exciting and fast-growing sectors in the digital entertainment industry. This Italian-Speaking For Online Streaming Service position in Greece offers you the chance to work remotely from within Greece, supporting Italian-speaking subscribers with a premium, seamless streaming experience. If you are passionate about digital media, streaming platforms, and delivering outstanding customer service in Italian, this is the perfect next step in your career — and one of the most sought-after Italian-speaking jobs in Greece available today. Key Responsibilities Provide high-quality customer support to Italian-speaking subscribers of the online streaming platform via chat, email, and phone channels Assist users with account management, subscription queries, billing issues, and technical troubleshooting related to the streaming service Guide customers through platform features, content discovery tools, and streaming settings to enhance their viewing experience Investigate and resolve playback issues, device compatibility problems, and connectivity errors affecting access to the streaming platform Handle escalations professionally and empathetically, ensuring all Italian-speaking customers receive timely and effective resolutions Document all customer interactions accurately within the company's CRM system, maintaining a high standard of data quality and case tracking Stay up to date with the streaming platform's latest content releases, product updates, and policy changes in order to deliver informed, accurate support Collaborate with internal teams to identify recurring issues and contribute feedback that helps improve the overall Italian-speaking customer experience Native or fluent Italian language skills (both spoken and written) are essential for this role Valid EU passport or European citizenship (mandatory requirement) A genuine passion for digital entertainment, streaming platforms, and online media trends Previous experience in customer service, technical support, or a client-facing role is highly advantageous Strong communication and problem-solving skills, with a patient, customer-first mindset Comfortable working in a remote environment with a reliable internet connection and a professional home workspace Basic technical proficiency, including familiarity with common streaming devices, operating systems, and digital platforms What We Offer Competitive Monthly Salary reflective of your experience and skills Monthly Performance Bonus to reward your dedication and outstanding results 2 Extra Salaries Per Year — 13th and 14th salary paid annually Fully Paid Relocation Package, including flights, airport transfer, and hotel accommodation upon arrival in Greece Fully Paid Professional Training to prepare you for success in the streaming platform environment Comprehensive Health Insurance coverage from day one Stable, long-term remote employment based within Greece A supportive, multicultural team environment with genuine opportunities for career progression And Much More... Life in Greece Relocating to Greece means embracing a lifestyle that truly has it all. Greece is celebrated worldwide for its breathtaking landscapes, from the crystalline waters of the Aegean and Ionian Seas to the dramatic mountain ranges that stretch across the mainland. With over 300 days of sunshine per year, a rich tapestry of ancient history, vibrant local culture, and a warm and welcoming people, Greece offers an unparalleled quality of life that is difficult to find anywhere else in Europe. Whether you spend your weekends exploring the iconic ruins of Athens, island-hopping through the Cyclades, or simply enjoying a long, leisurely meal by the sea, life in Greece is an experience that will stay with you forever. Beyond its natural beauty, Greece offers an exceptionally affordable cost of living compared to many other Western European countries, making your competitive salary go even further. The country's cuisine — from fresh seafood and grilled meats to mezedes and world-renowned olive oil — is a daily celebration of flavour and tradition. For Italian-speaking professionals seeking jobs in Greece, the transition is often surprisingly smooth, as the Mediterranean lifestyle, the emphasis on family and community, and the love of good food create an instantly familiar sense of belonging. With our fully paid relocation package, your journey to a new life in Greece has never been easier or more accessible. How to Apply Are you ready to take the next step in your career and secure one of the most exciting Italian-speaking jobs in Greece? If you are a fluent or native Italian speaker with a passion for streaming platforms and digital entertainment, we would love to hear from you. This Italian-Speaking For Online Streaming Service position in Greece is a rare opportunity that combines professional growth, a generous benefits package, and the incomparable experience of living and working in one of the world's most beautiful countries. Click Apply Now to submit your application today and a dedicated consultant from Mercier Consultancy Group will be in touch to guide you through every step of the process. We look forward to helping you begin your next great chapter.

Responsibilities

Provide high-quality customer support to Italian-speaking subscribers via chat, email, and phone. Resolve technical playback issues, manage subscriptions, and document all interactions within the CRM system.