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Italian Speaking Online Shopping Advisor -Remote in Greece at Patrique Mercier Recruitment

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Italian, Fluency In English, Customer Support, E-Commerce, Communication Skills, Organizational Skills, Multitasking, Team Player, Positive Attitude

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for an Italian Speaking Online Shopping Advisor. If you are passionate about e-commerce and provide exceptional customer service, this role is perfect for you. As an Online Shopping Advisor, you will help Italian-speaking customers navigate their shopping experience, ensuring satisfaction and fostering loyalty. Responsibilities Assist Italian-speaking customers via chat, email, and phone with their online shopping inquiries and needs. Provide product information, recommendations, and support throughout the purchasing process. Handle inquiries related to order status, returns, and exchanges efficiently and professionally. Identify customer needs and provide personalized solutions to enhance their shopping experience. Stay updated on product offerings and promotions to provide informed recommendations to customers. Document customer interactions accurately to maintain up-to-date customer records. Collaborate with other departments to resolve issues and improve overall service quality. Fluency in Italian and English, with excellent verbal and written communication skills. Prior experience in customer support or online retail environments is preferred. A strong interest in e-commerce and knowledge of current trends in online shopping. Ability to engage customers warmly while providing effective solutions. Proficient in using customer support tools and e-commerce platforms. Strong organizational skills, with the ability to multitask and manage a high volume of inquiries. Team player with a positive attitude and a commitment to delivering a great customer experience. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Assist Italian-speaking customers with their online shopping inquiries and needs. Provide product information and support throughout the purchasing process.