ITBM / SPM Subject Matter Expert (SME) at Arborvitaein
Remote, Oregon, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

70.0

Posted On

31 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Agile, Facilitation, Financials, Financial Planning, Demand, Project Portfolio Management

Industry

Financial Services

Description

Qualifications & SkillsRequired:

  • Strong hands-on expertise in ServiceNow ITBM/SPM modules (Project Portfolio Management, Demand, Resource, Financials, Agile, APM)
  • Proven track record in portfolio governance, demand prioritization, and financial planning.
  • Ability to engage with executive stakeholders and translate strategic goals into actionable portfolios.
  • Strong analytical, communication, and facilitation

How To Apply:

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Responsibilities

ROLE OVERVIEW

We are seeking an experienced ITBM/SPM Subject Matter Expert (SME) to lead the design, implementation, and optimization of IT Business Management (ITBM) and Strategic Portfolio Management (SPM) practices, with a focus on tools such as ServiceNow ITBM/SPM. The SME will collaborate with business leaders, PMO, IT, and finance teams to drive portfolio visibility, demand planning, resource optimization, and value realization from technology investments.

KEY RESPONSIBILITIES

  • Act as the primary SME for ITBM/SPM processes, capabilities, and ServiceNow ITBM/SPM modules.
  • Partner with stakeholders to align IT portfolios and programs with organizational strategy and business outcomes.
  • Lead the implementation and configuration of ITBM/SPM solutions (demand, project, resource, agile, financial planning, etc.).
  • Define and optimize processes for demand management, project portfolio management, resource allocation, and financial tracking.
  • Provide advisory on governance frameworks, KPI definition, and value realization metrics.
  • Develop executive-level dashboards, reports, and analytics to support strategic decision-making.
  • Train and mentor business users, PMO teams, and IT staff on ITBM/SPM best practices.
  • Ensure data quality, process compliance, and continuous improvement in portfolio management practices.
  • Act as a bridge between business strategy, finance, and IT delivery teams.

Qualifications & SkillsRequired:

  • Strong hands-on expertise in ServiceNow ITBM/SPM modules (Project Portfolio Management, Demand, Resource, Financials, Agile, APM)
  • Proven track record in portfolio governance, demand prioritization, and financial planning.
  • Ability to engage with executive stakeholders and translate strategic goals into actionable portfolios.
  • Strong analytical, communication, and facilitation.

Job Type: Contract
Pay: $60.00 - $70.00 per hour
Work Location: Remot

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