ITC Sales Specialist (Travel Role) at NHOMS / MassOMS PLLC

Nashua, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

80000.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Coaching, Consultative Sales, Patient Care, HubSpot CRM, Communication, Organization, Emotional Intelligence, Mentoring, Performance Improvement, Consultation Process, Patient Financing, Team Leadership, Travel, Oral Surgery, Implant Dentistry

Industry

Dentists

Description

Description Job Title: ITC Sales Specialist (Travel Role) Company: NHOMS | MassOMS Location: Travel Throughout New Hampshire and Massachusetts Job Type: Full-Time, Salaried + Performance-Based Bonuses Department: Sales and Marketing Reports To: Director of Sales and Marketing, in collaboration with Regional Operations Leadership Join Our Team We are rapidly growing across New Hampshire and Massachusetts and are looking for team members who are passionate about patient care, collaboration, and growth. At NHOMS | MassOMS, our mission is to provide exceptional oral and maxillofacial surgical care through trust, compassion, and expertise. We are innovative, compassionate, always accessible, and one team committed to creating the best experience for our patients and our people. About the Role The ITC Sales Specialist is a new position created to support growth across all NHOMS | MassOMS clinics in New Hampshire and Massachusetts. This is a traveling team lead role that provides on-site ITC coverage, performance coaching, and consultative sales support. The Specialist ensures that every clinic delivers a consistent, empathetic, and high-quality patient experience. The ideal candidate is a high-performing ITC or consultative sales professional who thrives on mentoring others, driving measurable results, and creating consistency across multiple clinics. Responsibilities Include but are not limited to Travel between NHOMS | MassOMS clinics in New Hampshire and Massachusetts to provide interim ITC coverage. Lead the full patient consultation process: discovery, education, financial presentation, and scheduling surgery. Shadow and coach ITCs during live consults and provide structured feedback and training. Develop individualized 30-day improvement plans for ITCs and track performance outcomes. Audit lead pipelines and follow-up activity directly in HubSpot. Partner with the Director of Sales and Marketing to monitor results and share best practices. Ensure adherence to the NHOMS | MassOMS Standard Protocol and patient trust message. Perform other duties as assigned to support departmental and organizational goals. Performance Expectations Deliver measurable improvement in consult-to-acceptance rates across assigned clinics. Maintain strong personal conversion rates when providing clinic coverage. Document all coaching and performance plans in HubSpot. Ensure full adherence to the NHOMS | MassOMS Standard Protocol. Experience and Qualifications 3+ years of experience as an Implant Treatment Coordinator or Treatment Coordinator in oral surgery, implant, or specialty dentistry. Proven success converting consultations into scheduled surgeries. Experience coaching or mentoring team members. Advanced proficiency in HubSpot CRM (pipeline management, reporting, analytics). Familiarity with patient financing platforms such as CareCredit and Proceed Finance. Excellent communication, organization, and emotional intelligence. Travel up to four days per week between assigned clinics across New Hampshire and Massachusetts; occasional overnight stays may be required. Prosthodontic experience preferred. Compensation and Benefits: Base salary of $70,000-$80,000 per year. Quarterly performance bonuses based on accepted treatment production and overall clinic performance improvement across the NHOMS | MassOMS network. Total compensation will include a base salary plus incentive pay based on individual and regional performance outcomes. Includes travel stipend, mileage reimbursement, and full benefits package (medical, dental, 401(k), paid time off, and continuing education allowance). Opportunities for professional development and advancement within Sales and Marketing. Our Commitment to Diversity and Inclusion At NHOMS | MassOMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow. We believe in work-life balance and encourage our team members to work together, making a difference in our industry. A culture of innovation, diversity, and inclusion is the NHOMS | MassOMS way. Equality drives our spirit and fuels our creativity. We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self. Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger

Responsibilities

The ITC Sales Specialist provides on-site ITC coverage, performance coaching, and consultative sales support across clinics. They ensure a consistent, high-quality patient experience and lead the patient consultation process.