ITM Teller - Part Time at Legacy National Bank

Springdale, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Computer Skills, Banking Knowledge, Transaction Processing, Security Procedures, Compliance Procedures, Customer Education, Video Technology, Teller System Knowledge, Cash Handling, Problem Solving, Bilingual Skills, Call Center Experience, Relationship Building

Industry

Banking

Description

Description Position Summary: This position consists of, but not limited to, paying and receiving functions- which includes balancing transaction logs throughout the day, processing customer deposits, withdrawals and loan payments via video (on camera). Projects good customer relations while conveying a positive banking / customer service experience utilizing video technology. This is a part-time position working 3pm to 7pm Monday through Friday; rotating Saturdays 9am to 12pm. Major Duties and Accountabilities: Takes part in and embraces the Legacy Culture and gives outstanding customer service to internal and external customers. Process deposits, loan payments, cash checks, and other transactions allowed by the ITM. Verifies and balances transaction logs throughout the day. This person will be extremely knowledgeable of the ins and outs of our teller system. They will be able to handle any type of transaction that might happen at a teller window. Be knowledgeable of not only the teller side of the ITM transaction, but also the customer side of the transaction. Assist customers with using and getting comfortable with the ITM for transactions by providing step-by-step guidance during the interaction, with a focus on educating the customer how the technology works to make them comfortable and competent utilizing the ITM Demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering services that promote ongoing ITM usage. Basic knowledge of bank products and services. Follow security and compliance procedures daily. Recognizes opportunities to offer additional bank products to customers and non-customers as transactions are processing and needs are recognized. All other responsibilities as assigned. Requirements Required: 18 years of age A high school diploma or GED equivalent. Strong communication skills. Proficient computer skills. Preferred: Bilingual English/Spanish or English/Marshallese. Previous banking experience. Previous experience in a call center environment.

Responsibilities

The ITM Teller is responsible for processing customer transactions via video technology, ensuring a positive banking experience. This includes balancing transaction logs, assisting customers with the ITM, and promoting ongoing usage of the technology.