ITSM Consultant for ServiceNow - Prague at Devoteam

Capital City of Prague, Prague, Czechia -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, ITSM, JavaScript, HTML, CSS, DML/SQL, Angular.JS, Web Services, Communication, Presentation Abilities, Analytical Thinking, Troubleshooting, English, IT Knowledge, Configuration, Customization

Industry

Business Consulting and Services

Description

Company Description Tech native for over 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value. With over 11,000 tech architects in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is committed to using technology to serve people. Devoteam has been a ServiceNow Elite Partner since 2019. In 2026, it was recognised as ServiceNow Partner of the Year for the fourth consecutive year. Job Description What can you expect from this position? Are you passionate about IT consulting and eager to kick-start your career in the field? If so, the ITSM Consultant role may be the perfect opportunity for you. As a Consultant, you'll have the chance to learn and grow alongside experienced professionals, developing your skills and becoming a key asset to our team. As a ITSM Consultant, your primary responsibilities will include: Implementing ServiceNow solutions, gaining hands-on experience with the platform. Learning the ins and outs of ServiceNow, including configuration, customization, and best practices. Collaborating with team members to gather client requirements and assist in the development of tailored ServiceNow solutions. Supporting pre-sales activities by contributing to presentations, workshops, and proposals. Participating in client meetings, helping to identify their needs and providing valuable insights. Your role will be pivotal in helping our team deliver exceptional ServiceNow solutions to our clients. While technical skills are essential, we also value your ability to communicate effectively, build relationships, and work collaboratively. Join us in the exciting world of ServiceNow, where you can begin your career journey and make a positive impact on our team and clients alike. We believe in fostering innovation and teamwork, and you'll be an integral part of that vision. What can you expect from working at Devoteam? The opportunity to enhance and expand your skills and competences. Guidance and support from experienced senior colleagues. Are you seeking a company where you can connect with like-minded individuals and socialize outside of work? Look no further! Feel free to check out our Cocuma page or explore the Benefits and perks section below for more information. Qualifications You're a great fit for this role if you have: IT knowledge of Application Development technologies (JavaScript, HTML, CSS, DML/SQL, Angular.JS, web services...). Strong soft skills, including communication and presentation abilities, analytical thinking and troubleshooting skills. Advanced English, both written and verbal communication. IT education or relevant experience in the IT industry. We’d definitely welcome… ServiceNow certification(s). Proficiency in German. Additional Information What will you get apart from the salary? 5 weeks of vacation per year (= 1 week extra) 4 My Days per year Hybrid office Flexible working hours Career Management, training and certifications in the best breed of technologies - focused on technical skills (ServiceNow, Google), Project Management methodology etc., including Udemy for business account. Meal allowance up to 32.000 CZK/year (129,50 CZK/day) Cafeteria 1200 CZK/month (MultiSport Card available) Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet) Employee Referral Program Sabbatical leave Repurchase of hardware Moreover, we offer: Foreign business trips Above standard working equipment Company Mobile Phone (selection from Android/iPhone) Company Laptop (Windows/macOS) Coffee, tea, snacks and breakfasts in the office Company events and teambuildings Gifts for work anniversaries, promotion or childbirth Friendly and open culture And last but not least, you can rely on: Transparent framework for career growth, reinforced by annual performance evaluations Trust and autonomy, with no micro-management Learning from senior colleagues and opportunities to collaborate with professionals from various industries Opportunities to attend conferences to keep skills up-to-date Working on a variety of projects for a broader range of experience Adoption and utilization of evolving IT technologies Usage of AI tools and access to elaborate, tailored AI training Contract type: Permanent contract

Responsibilities

The primary responsibilities involve implementing and gaining hands-on experience with ServiceNow solutions, including configuration, customization, and adhering to best practices. The role also requires collaborating with the team to gather client requirements and supporting pre-sales activities like presentations and workshops.