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ITSM Developer at VAM Systems

Doha, Doha, Qatar -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bachelor's Degree, ITSM Platform, APIs, REST, SOAP, Web Services, Scripting Languages, Middleware, Integration Tools, ITIL v4, Databases, Troubleshooting, Debugging, Version Control, CI/CD Pipelines

Industry

IT Services and IT Consulting

Description

Company Description Job Description We are currently looking ITSM Developer for our Qatar operations with the following terms & conditions. Required Qualifications & Skills • Bachelor’s degree in Computer Science, Information Systems, or related field. • Hands-on experience with at least one ITSM platform (preferably Ivanti). • Strong knowledge of APIs, REST, SOAP, web services, and integration patterns. • Experience with scripting languages (JavaScript, Python, PowerShell, or similar). • Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.). • Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB). • Strong understanding of databases (SQL/NoSQL) and data structures. • Good troubleshooting, debugging, and problem-solving skills. • Experience with version control (Git) and CI/CD pipelines. Key Responsibilities • Design, develop, and maintain integrations between ITSM tools (Ivanti , ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.). • Configure and develop APIs, web services, and middleware components to support ITSM processes. • Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements. • Develop and customize workflows, business rules, and automation scripts within the ITSM platform. • Ensure integrations adhere to data quality, performance, and security standards. Joining time frame: 2 weeks (maximum 1 month) Additional Information Terms and conditions: Joining time frame: maximum 4 weeks

Responsibilities

The ITSM Developer will design, develop, and maintain integrations between ITSM tools and enterprise applications. They will work closely with ITSM process owners to gather integration requirements and ensure adherence to data quality and security standards.