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ITSM Lead at Allen Lane

London, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 27

Salary

95000.0

Posted On

09 Oct, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Banking & Credit

Description

In this role, you will:Prioritise incidents, changes and improvements by their impact on residents and frontline services, and keep people informed when things go wrong.
Lead service management across the council, bringing the service desk, resolver teams and service owners together around shared standards, and learning from incidents without looking for blame.
Work with colleagues across council services to understand their experience of technology and act on what they tell you.

How To Apply:

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Responsibilities