ABOUT THE ROLE:

We are looking for an IV Drips Follow-Up Specialist to engage with our customers after their appointments, ensuring they had an exceptional experience and guiding them toward purchasing a package or subscription. This role is ideal for someone with strong communication, persuasion, and relationship-building skills who can effectively close sales.

KEY RESPONSIBILITIES:

• Follow up with customers via phone, text, and email to check in on their experience.
• Educate customers on the benefits of IV therapy and how ongoing treatments can enhance their wellness.
• Sell packages and subscriptions by highlighting cost savings, convenience, and health benefits.
• Build genuine connections to establish trust and increase long-term customer retention.
• Overcome objections and use consultative sales techniques to drive conversions.
• Maintain detailed records of follow-ups, customer feedback, and sales progress.
• Collaborate with the team to improve the customer journey and refine sales strategies.