POSITION SUMMARY

The IYIP Program Coordinator position is full-time, 40 hours per week (exempt, benefits eligible) and will take place at all our NLC locations. The Program Coordinator will focus on recruiting youth ages 16-24 into employment programs, deliver job reediness training, and provide consistent, high-touch case management to support job retention and job sustainability. The Program Coordinator will supervise a team Life Coach staff. May require some local travel (reimbursable). This position is in-person.

SKILLS & QUALIFICATIONS

• Must become a Certified Mandated Reporter. Training provided.
• Must pass a background check, must not have any pending cases.
• Must pass a Child Abuse and Neglect Tracking System background check.
• Must pass a National Sex Offender Registry background check.
• Must have a working phone and phone number.
• One year experience working in the human services field in a capacity that involves direct services to at-risk youth.
• Cross-cultural competency.
• Ability to communicate effectively both written and verbally.
• Proficient in Microsoft Word and Excel.
• Must be willing to be trained and proficiently utilize database(s) and information tracking systems relevant to duties.
• Must keep confidentiality of participant information.
• Ability to establish and maintain effective working relationships with others.
• Valid Illinois driver’s license, insurance, good driving record, access to a vehicle. Subject to driving background check.
• General knowledge of sports.
• Bilingual English/Spanish preferred but not required.

• Collaborate with partners to design and implement subsidized employment opportunities tailored to youth needs.
• Facilitate placement into unsubsidized jobs.
• Supervise 2 full-time Life Coaches for long-term employment support.
• Ensure coaching coverage for summer programs through temporary or contractual staff.
• Maintain appropriate case management ratios: 1:16 for long-term employment and 1:20 for short-term summer employment.
• Monitor and manage program expenditures in alignment with the approved budget.
• Collect and report data on program outcomes and outputs, including both summer and long-term employment metrics, as required by funder or partner agency.
• Attend regular meetings with partners, including weekly startup meetings, monthly check-ins with supervisor and additional meetings as needed.
• Engage in professional development training during the planning phase and at least quarterly throughout the program duration.
• Assures staff participation in information sessions to explain expectations, roles, and responsibilities of participants.
• Delegates tasks and responsibilities to Life Coach staff.
• Clearly communicates goals and objectives to team and maintains staff accountability.
• Produces documents, receipts and correspondence regarding activities and progress as necessary for consistent evaluation of program and timely report submittal.
• Provides regular follow up with staff to meet goals and maintain team wellness.
• Troubleshoots challenges with team to address youth needs and meet goals and objectives.
• May create performance plans with team members to increase positive personal development and training as needed.
• Assists in annual budget process as needed.
• Approves credit card reports and timecards.
• Supervision includes on-site visits, regular check-ins, and break-out planning meetings.
• Assures documentation of all participant contacts and services provided and assists data team and development team with data collection and required reporting.
• Documents detailed participant case-notes and other items as assigned.
• Maintains accuracy of budget and spending plan and assures team is spending on target.
• Participates in required evaluations and audits.
• Demonstrates New Life Centers’ values.
• Attends required meetings and trainings.
• Other duties as assigned by the Supervisor.