Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

EXPERIENCE:

• Excellent interpersonal skills with the ability to empathize and work with individuals in crisis.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Strong organizational, time management, and written communication skills.
• Ability to manage multiple tasks while maintaining high attention to detail.
• 3 years guest relations or hospitality experience preferred.
• 1 year administrative, executive assistant, or project coordination experience preferred.

EDUCATION:

• Associate or Bachelor’s degree preferred.

WHAT YOU WILL DO:

• Coordinate and oversee day-to-day operations of Jack’s Place, ensuring smooth guest check-in/check-out, comfort, and safety.
• Act as primary contact for urgent guest needs, on-call issues, and facility matters.
• Support survivorship and integrative care services including massage and acupuncture scheduling, class coordination, collaboration with instructors, invoice management, and event planning.
• Coordinate and track the planning, implementation, and evaluation of projects associated with both the Shaw Cancer Center and the Cancer Caring House’s goals, needs, and functions.
• Provide administrative support to the VP of Oncology and oncology department leadership including calendar management, meeting planning, and documentation. Coordinate employee events and recognition efforts in partnership with leadership team.
• Support medical directors’ administrative calendars and coordinate provider outof-office calendars and requisite locum provider coverage logistics including Medical Staff Credentialing.
• Create communication materials, presentations, and internal updates to support both Shaw Cancer Center, Ancillary Departments (Pharmacy, Laboratory, Imaging) and Jack’s Place programs and initiatives.
• Assist with tracking the Shaw Cancer Center and Jack’s Place budgets and processing invoices and purchase orders.
• Serve as a liaison between departments (e.g., marketing, Foundation, IT, executive assistants) to support initiatives and ensure timely project completion.
• Promote an atmosphere of warmth, compassion, and understanding while demonstrating empathy and the ability to relate to families in crisis.
• Role models the principles of Just Culture and Organizational Values.
• Perform other duties as assigned. Must be HIPAA compliant.