JOB SUMMARY:

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Essential Duties and Responsibilities:

• Interface with client management and contractors staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Approve payroll
• Support site supervisor
• Supervise and mentor team members
• Oversee and enforce disciplinary actions in accordance with company policies and procedure
• Other projects as assigned

Knowledge and Skill Requirements:

• Minimum (2) years’ experience of janitorial operations management
• Excellent written and verbal communication skills
• Experience with new construction, space reuse and constantly changing space needs
• Experience with creating and managing complex budgets
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft office

Compensation:
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer - M/F/D/V
Schedule: M-F 9:30am-5:30p

• Interface with client management and contractors staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Approve payroll
• Support site supervisor
• Supervise and mentor team members
• Oversee and enforce disciplinary actions in accordance with company policies and procedure
• Other projects as assigne