JOB OVERVIEW:

Clean Team Inc, a consolidator of leading specialty cleaning services and contractor services providers across Ohio and the mid-Atlantic region, is recruiting a Team Lead for its rapidly growing platform of diverse client locations. We are looking for an experienced Team Lead to oversee the operations of multiple locations. This individual will be skilled in managing various operations with a strategic mindset and superb leadership skills. Excellent abilities in budgeting and operations planning are also essential for this role. The goal for this role is to ensure client contracts are met and exceed expectations of business development and efficiency. A successful Team Lead will have a lead with service attitude and own the outcome regardless of the result.

QUALIFICATIONS:

• Proven experience as a team lead or similar managerial role.
• Exceptional communication and interpersonal abilities.
• Keen sense of service and passion for the Company transformation; thrives on change, pace, action, and accountability.
• Demonstrates curiosity and a growth mindset; foster an environment that supports learning, intelligent risk-taking, and shows resilience in the face of setbacks.
• Access to reliable transportation.
• Possess a clean driving record.
• Pass a background check based on client contract guidelines.
• High ethical standards while encompassing strong leadership skills.
• Vaccine required for some locations.
• Drug screen required for some locations.
• Valid drivers license and proof of car insurance for some locations.

• Ensure world-class customer service while building continuity within teams at each location.
• Oversee daily operations performed at each location to ensure delivery of contracted services.
• Preserve all equipment and order supplies to ensure teams have the resources to complete contract specifications.
• Maintain effective relationships and function as primary contact with clients to meet scope of work guidelines.
• Complete regular on-site inspections.
• Quickly coordinate site specific requests and address problems or complaints promptly.
• Ensure daily operations are within budget for each assigned contract.
• Communicate staffing needs with direct report and recruiters.
• Sustain staff turnover within company expectation.
• Ensure quality and safety standards by ensuring staff are trained on all company policies, standards and procedures.
• Looks for and implements continuous improvements while encouraging the team to leverage new digital tools and ways of working to support brand goals.