Japanese Bilingual Account Specialist / Customer Service at Humina Resource

Compton, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

45000.0

Posted On

12 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Japanese Proficiency, English Communication, Microsoft Excel, Customer Service, Logistics Coordination, Account Management, Inventory Monitoring, Shipping Documentation, Warehouse Operations, Data Entry

Industry

Staffing and Recruiting

Description

Japanese Bilingual Account Specialist / Customer Service Location: Compton, CA Job Type: Full-Time Salary: $43,000–$45,000 annually (DOE) Grow Your Career with a Leading Japanese Logistics Company We are expanding our team due to continued business growth and are looking for a motivated Japanese Bilingual Account Specialist / Customer Service Representative. This is an excellent opportunity for candidates who enjoy customer service, logistics, and operations while building a long-term career in the logistics industry. After completing comprehensive training, you will manage approximately three customer accounts (primarily in Japanese) and serve as the primary point of contact for your assigned clients. During the training period, you will also gain hands-on experience in warehouse operations to better understand logistics processes and provide effective solutions to customers. Why You'll Love This Opportunity - Fast-growing and stable Japanese logistics company - Excellent opportunities for career growth and promotion - Comprehensive training provided - Opportunity to develop logistics, operations, and customer service skills - We welcome candidates who enjoy improving processes and utilizing technology Key Responsibilities - Manage assigned customer accounts - Provide customer service in Japanese and English - Coordinate shipments with vendors and carriers - Communicate with the Japan headquarters - Process shipping and receiving orders - Prepare shipping documentation - Monitor inventory movements - Update operational data and internal systems - Support warehouse operations as needed - Perform picking, packing, labeling, and inventory-related tasks during training and when operationally required - Identify opportunities to improve operational efficiency Qualifications - Professional-level Japanese language proficiency - Basic English communication skills - Basic to intermediate Excel skills - Experience using Excel functions such as SUMIFS, VLOOKUP, XLOOKUP, and PivotTable is highly preferred - Customer service, logistics, warehouse, or administrative experience is a plus - Ability to lift up to 20 lbs when necessary - Willingness to work occasional overtime during peak seasons Schedule：Monday–Friday 8:30 AM–5:30 PM Compensation：Annual Salary: $43,000–$45,000 (DOE) Benefits： - Medical, Dental & Vision Insurance - 401(k) - Paid Vacation - Paid Sick Leave - Paid Holidays - Career growth opportunities - Ongoing training and professional development If you are looking for a company where you can build a long-term career while utilizing your Japanese language skills, we encourage you to apply! If you have any questions or would like to apply directly, please feel free to contact: Satomi Honda Recruiter | Humina Resource Email: satomi.h@huminaresource.com Phone: (213) 448-7822 We look forward to hearing from you!

Responsibilities

Manage assigned customer accounts and provide bilingual support in Japanese and English. Coordinate shipments, process orders, and support warehouse operations including picking and packing.