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Japanese Bilingual - Customer Support Representative (McKinley, Taguig) | at Tasq Staffing Solutions, Inc.

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Japanese, Bilingual, Customer Support, BPO Experience, English Communication, Phone Support, Email Support, Chat Support, Translation, CRM System

Industry

Staffing and Recruiting

Description

Work Setup: Onsite (McKinley, Taguig) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Minimum 2 years in college w/o back subjects Level of Proficiency: B1 (Intermediate) Voice account With minimum 1 year BPO Experience Open for native and non-native speakers Good English and Japanese communication skills Willing to work onsite in McKinley, Taguig Willing to work on night shift schedule Responsibilities: Providing high-quality support to Spanish- and English-speaking customers. Communicating with clients via phone, email, and chat. Translating documents, videos, or materials for accuracy and context. Managing projects or assisting with sales and marketing campaigns in Spanish. Documenting customer interactions, complaints, or transactions in a CRM system. #TASQCorp

Responsibilities

The role involves providing high-quality support to customers via phone, email, and chat, while also translating materials for accuracy and context. Responsibilities include managing projects or assisting with sales and marketing campaigns, and documenting all customer interactions in a CRM system.