Japanese Bilingual Technical Interpreter at World Wide Technology Healthcare Solutions

, , India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Japanese, English, Technical Interpretation, Technical Support, Infrastructure, Networking, Systems Administration, Engineering Escalation, Real Time Interpretation, Contextual Reasoning, On-Call Rotation, ITSM Tools, Incident Management, Cloud Platforms, Enterprise Infrastructure

Industry

IT Services and IT Consulting

Description

* Professional fluency in Japanese and English (verbal and written). * 7+ years experience * Experience working in a technical environment such as Technical Support, Infrastructure, Networking, Systems Administration, or Engineering Escalation. * Ability to interpret complex technical concepts in real time. * High attention to detail, with strong listening and contextual reasoning skills. * Comfortable working in fast-paced or high-pressure environments. * Willingness to participate in a 24/7 on-call rotation. * JLPT N2 or higher (or equivalent Japanese proficiency). PREFERRED QUALIFICATIONS * JLPT N1 certification. * Prior experience providing live interpretation in technical or operational settings. * Familiarity with ITSM tools and structured incident management. * Experience supporting global or multinational engineering teams. * Exposure to enterprise infrastructure, cloud platforms, or OEM technologies. * Additional language skills are a plus. WORKING CONDITIONS * Fully remote role. * Participation in a 24/7 on-call rotation for high-priority incidents. * On-call incidents are infrequent but business-critical. * Some meetings may occur outside standard business hours, including alignment with Japanese business hours. #LI-PR1 Qualifications JOB SUMMARY The Bilingual Technical Interpreter (Japanese / English) provides real-time language interpretation and communication support during technical operations, engineering discussions, and high-priority incident response activities. This role bridges communication between internal engineering teams and customer or partner engineers to ensure technical clarity, accuracy, and alignment during time-sensitive situations. The ideal candidate brings strong Japanese/English fluency along with a practical background in IT systems, infrastructure, or technical operations. This position includes participation in a 24/7 on-call rotation to support critical incidents. RESPONSIBILITIES * Deliver real-time Japanese ↔ English interpretation during live technical discussions with internal and external engineering teams. * Accurately interpret technical terminology, troubleshooting steps, and engineering intent. * Support Priority 1 (P1) incident bridges and technical escalations as needed. * Ask clarifying questions to ensure precise understanding across stakeholders. * Translate brief written technical communications, updates, or summaries. * Maintain working knowledge of relevant systems, platforms, workflows, and incident management processes. * Protect confidentiality and uphold professional communication standards at all times. * Collaborate with engineering and operations teams to refine communication workflows. * Participate in Presales, Practice, or Transition engagements when applicable.

Responsibilities

The Bilingual Technical Interpreter provides real-time Japanese/English interpretation during technical operations, engineering discussions, and high-priority incident response, ensuring technical clarity between internal and external engineering teams. Responsibilities include delivering live interpretation, accurately conveying technical terminology, supporting P1 incident bridges, and translating brief written communications.