A well-established Japanese trading company located in Midtown Manhattan is seeking a Bilingual IT Application Engineer (English/Japanese) to support its internal ERP and business application systems. This role offers the opportunity to work in a bilingual, multicultural environment while supporting both global and local IT operations. The ideal candidate will be tech-savvy, detail-oriented, and fluent in both English and Japanese.

QUALIFICATIONS:

• Bachelor’s degree in Accounting, Information Systems, Computer Science, or a related field
• 2–3 years of relevant experience in IT support, systems analysis, or application development
• Fluency in Japanese and English (spoken and written) is required
• Strong experience with MS SQL Server, SSIS, SSRS, and reporting/ETL tools (training available if needed)
• Familiarity with ERP systems, particularly SAP (support/administration role; no ERP development required)
• Excellent communication, analytical, and problem-solving skills
• Strong organizational and time management abilities
• Willingness to travel as needed (domestic/international)
• Customer service-oriented with a proactive mindset

PREFERRED SKILLS (NOT REQUIRED):

• Experience with homegrown/internal systems
• Developer experience or interest in transitioning from development to systems support
  

  - Knowledge of RPA, EDI, or other automation tools

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant’s provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws.

• Provide technical support for internal systems and ERP (SAP), addressing user inquiries and coordinating with vendors
• Serve as a liaison between users and Japanese vendors for troubleshooting and system enhancements
• Maintain and improve homegrown systems using MS SQL Server (including reports and ETL configurations)
• Develop and maintain operational reports using SSRS, Excel, or other tools
• Perform system testing, diagnostics, and debugging; report findings to development teams
• Participate in system upgrades, new technology integration, and continuous improvement initiatives
• Document system configurations, procedures, and application version histories
• Monitor industry trends and provide suggestions for system and process innovation
• Participate in ERP enhancement projects and future implementation at affiliate companies
• Understand business processes and user needs to improve application usability and efficiency
• Other duties as assigned