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Japanese Speaker - Associate Customer Support at Two95 International SDN BHD

Cyberjaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

9000.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Japanese, Customer Support, Communication, Problem-Solving, Handling Calls, Emails, Live Chat, JLPT N1

Industry

technology;Information and Media

Description

We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts. JLPT N1 certified or native Japanese speaker Diploma or Bachelor’s Degree Open to Malaysians & expatriates willing to relocate Customer support experience preferred; fresh graduates welcome - Salary: RM8,000 – RM9,000 + RM500 transport allowance + shift allowance - In/out-patient medical coverage, dental & optical benefits - Coverage for self, spouse & children - Annual leave, medical leave, maternity & paternity leave - Expatriates: visa, flight, and 1-week hotel reimbursement

Responsibilities

The role involves assisting customers of a global online shopping platform with inquiries, orders, and issue resolution via calls, emails, and live chat. The primary goal is to ensure a smooth and positive customer experience.