Brighton Coach Pty Ltd is a leading charter service provider specializing in premium coach transport and tour services. We are committed to delivering exceptional travel experiences for international and domestic tourists. As we continue to expand our offerings, we are seeking passionate and knowledgeable Japanese Tour Guides to join our team.
Job Overview: We are looking for an enthusiastic and customer-focused Japanese-speaking Tour Guide to provide engaging and informative experiences for Japanese tourists. The ideal candidate will have a strong knowledge of Australian history, culture, and popular attractions, and be able to communicate fluently in both Japanese and English.

REQUIREMENTS:

• Fluent in Japanese (native or advanced proficiency) and English.
• Previous experience as a tour guide, or a strong background in hospitality, tourism, or customer service.
• In-depth knowledge of Australia’s key tourist attractions, culture, and history.
• Excellent communication and storytelling skills.
• Ability to manage groups and maintain a friendly, engaging atmosphere.
• Valid Australian driver’s license (preferred but not required).
• First aid certification (or willingness to obtain).
• Flexible schedule, including weekends and public holidays.

• Conduct guided tours for Japanese-speaking visitors, ensuring an enjoyable and educational experience.
• Provide detailed explanations about landmarks, history, and culture in an engaging manner.
• Assist tourists with inquiries, translation, and cultural understanding.
• Ensure the safety and well-being of tour participants throughout the journey.
• Coordinate with drivers and tour coordinators to maintain smooth operations.
• Handle unexpected situations professionally, including itinerary changes or emergencies.
• Promote positive guest experiences and address any concerns with professionalism.