JDA Support Analyst at Diversitech

Goodyear, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

JDA WMS, Java, PL/SQL, MOCA, C, C++, Javascript, Oracle Performance Analysis, Jasper Report Development, Microsoft Office Suite, Data Analytical Tools, Analytical Skills, Problem-Solving Skills, Communication Skills, Attention to Detail, Self-Starter

Industry

Construction

Description

Job Description Job Details Job Title: JDA Support Analyst Job Code: JDASUPSP Department: Information Technology Location: Duluth, GA Reports To: Developer Manager FLSA Classification: Exempt EEOC Classification: Professionals Salary Grade: Supervisory Responsibilities: Yes No Job Summary The primary responsibility of the JDA Support Analyst is to assist the Distribution Centers with daily shipment reconciliation. This position includes triaging service requests and support tickets, as well reviewing shipment line issues regarding pack stations, rack stoppage, and inventory reconciliation between the primary warehouse management system (JDA) and ERP (JDE). Additionally, the JDA Support Analyst is responsible for reviewing trace logs to identify root causes. Essential Duties * Develops, implements and configures JDA WMS solutions utilizing JDA WMS tools and technologies such as Java, PL/SQL, MOCA, C, C++, and Javascript. * Assists clients in achieving strategic business objectives through technology solution implementation. * Provides technical guidance to address client issues promptly. * Designs and maintains efficient, reusable, and reliable MOCA code, DDA Screens, and integrations between Host and WMS system. * Conducts technical analysis and feasibility assessments of customized code for seamless integration into new versions. * Ensures optimal performance, quality, and responsiveness of applications. * Identifies bottlenecks and bugs, and devises solutions to address these issues. * Performs other duties as assigned. Qualifications, Skills, Abilities and Educational Requirements Required * Bachelor’s degree in information science, data management, computer science or related field * 6 – 8 years of experience with JDA configuration platform (2019 version and above), including MOCA, WMS RDB, DDA, and Integrator * Possesses a basic understanding of warehouse processes * Experience with Oracle performance analysis * Experience with Jasper Report development and analysis * Working knowledge of C, C++ * Exceptional proficiency in utilizing computer software such as Microsoft Office Suite, especially Excel and other data analytical tools * Experience working in a fast paced and high-volume work environment * Ability to multi-task and manage priorities in an efficient manner * Strong analytical and problem-solving skills with the ability to think outside the box while adhering to best practice * Proactive “self-starter” with a strong attention to detail * Exceptional communication skills, both verbal and written, enabling effective interaction with employees on all levels, including executive leadership Preferred * Experience implementing WMS Key Competencies Inter-Relationships Consistent interaction with IT team members, management, and vendors. Working Conditions and Physical Demands Work Environment This position works in a professional office setting with high foot traffic. May work from a remote location (home office). Requires regular use of office equipment including computers, phones, and printers. Physical Demands Demand: Frequency Hear Frequent See Frequent Repetitive Motions Frequent Talk Frequent Sit Frequent Type Frequent Stand Occasional Bend Occasional Stoop Occasional Reach Occasional Walk Occasional Physical Work Percentage Medium– 10 – 25lbs 0 - 25% Travel Required Yes, 0 -10% Additional Information The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel. Job duties outlined in this job description are considered “Essential Functions” and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC). The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. DiversiTech is an Equal Opportunity Employer.

Responsibilities

The JDA Support Analyst assists Distribution Centers with daily shipment reconciliation, triaging service requests, and reviewing shipment line issues. They also analyze trace logs to identify root causes and ensure optimal performance of applications.