ABOUT ANGELIC DIAMONDS:

Angelic Diamonds is one of the UK’s leading retailers of luxury and bespoke jewellery. We are passionate about delivering exceptional craftsmanship and personalised service to our customers. With a reputation for elegance and quality, we specialise in creating stunning diamond jewellery that is cherished for a lifetime.

ABOUT THE ROLE:

We are looking for a Jewellery & Diamond Customer Care Advisor to join our growing team. This diverse and exciting role will expose you to all aspects of the jewellery industry. You will play a key part in delivering the high standard of service our customers expect while supporting various business functions.

KEY RESPONSIBILITIES:

• Providing exceptional customer service through email, phone, and live chat.
• Assisting with administrative tasks to ensure smooth day-to-day operations.
• Managing stock to maintain accurate inventory levels.
• Creating engaging content for social media to promote our brand.
• Communicating with the workshop to ensure customer orders are fulfilled efficiently.
• Contributing ideas and support to the jewellery design process.