JOB DESCRIPTION:

We are an independent, family run jewellers located in the heart of Chichester, West Sussex.
Our focus is on mid to high end jewellery with a speciality in bespoke jewellery design and manufacturing.
We are currently recruiting a full time sales assistant.
The ideal candidate would get on well with others as we work in a small and varied team.
Independent thinking is often required, having to use initiative to carry out work tasks and solve problems, often working under pressure to have jobs ready in a timely manner.
This role is full time working on Tuesday, Wednesday, Thursday, Friday and Saturday with additional days being offered in response to businesses needs / seasonal periods. This is a permanent role, with Saturdays as a permanent working day.
Experience is preferred but not essential as full training will be given. The role will include the following:
- Customer Service, speaking to customers face to face & via phone, completing sales, taking comprehensive details for bespoke commissions and building business relationships.

• General Housekeeping, Keeping the store clean & tidy with general window dressing and stock replenishment.

• Any additional tasks required to support the shop/team. The may include but is not limited to general admin tasks.

Role Requirements:

• Influence and increase sales in a one to one selling environment.
• Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs.
• Learn and confidently share our product knowledge to maximise sales and provide an unforgettable customer experience.
• Store tidying and making sure display is in order.
• Always being alert while on the shop floor and following company security policies and procedures.
• Always being keen to serve and help our customers as best possible.
• Be computer literate with a good/functional understanding of and ability to use both Windows and Mac based computers, Word processing, Spreadsheets, web browsing.
• Be self motivated

Salary is dependant on experience.
Job Types: Full Time Permanent

Benefits:

• Company events
• Company pension
• Employee discount
• Store discount

Ability to commute/relocate:

• Chichester: reliably commute or plan to relocate before starting work (REQUIRED)

Education:

• GCSE or equivalent (REQUIRED)

Experience:

• Retail sales: 1 year (required)
• customer service: 1 year (required)
• Luxury retail or Jewellery retail: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Job Types: Full-time, Permanent
Pay: £24,420.00-£26,000.00 per year

Benefits:

• Company events
• Employee discount
• Financial planning services
• Health & wellbeing programme
• Sick pay
• Store discount

Ability to commute/relocate:

• Chichester PO19 1EH: reliably commute or plan to relocate before starting work (required)

Experience:

• Luxury Retail: 1 year (required)

Work Location: In perso

• Influence and increase sales in a one to one selling environment.
• Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs.
• Learn and confidently share our product knowledge to maximise sales and provide an unforgettable customer experience.
• Store tidying and making sure display is in order.
• Always being alert while on the shop floor and following company security policies and procedures.
• Always being keen to serve and help our customers as best possible.
• Be computer literate with a good/functional understanding of and ability to use both Windows and Mac based computers, Word processing, Spreadsheets, web browsing.
• Be self motivate