JOB TITLE: Jewellery Sales Associate
DEPARTMENT: Sales
POSITION DETAILS: Permanent, Full-Time On-Site
POSITION LOCATION: Yorkdale Shopping Centre, Toronto, Ontario

QUALIFICATIONS:

• Bachelor’s degree is preferred.
• Have experience in retail sales. Experience dealing with a luxury retail client base and/or previous experience with watches is an asset.
• Ability to speak in multiple languages is a plus.
• Experience with CRM tools, scheduling tools and Microsoft Office.
• Flexible to work hours based on operational business needs including evenings, weekends and holidays.
• Qualified candidates must have valid work authorization for employment in Canada.

JOIN THE RAFFI JEWELLERS TEAM:

We aren’t just committed to creating exceptional client experiences; we also build a culture of collaboration and innovation within our team. Our team embodies our core values of professionalism, creating deeper connections, and a relentless commitment to excellence.

• Exceptional Team Environment: Join an innovative and supportive team dedicated to excellence and client satisfaction.
• Career Development: Access specialized training and development opportunities to advance your skills across different facets of the luxury retail industry.
• Exclusive Experiences: Be part of exciting VIP events and work with fine timepieces and jewellery that define craftsmanship.
• Competitive Compensation: Enjoy industry-leading pay and a comprehensive benefits package.
• Work-Life Balance: Experience a workplace that supports your well-being and fosters inclusivity.

We are always looking for passionate individuals to grow with us, so whether you’re a seasoned professional or just starting your journey, you’ll find a workplace where your expertise and development are truly valued.

• Are responsive, courteous and can communicate effectively with a diverse client base.
• Are a client-forward thinker and dedicated to cultivating and maintaining longstanding relationships with clients.
• Enjoying working collaboratively within a close team and committed to treating team members with respect and empathy, contributing to a positive working environment.
• Have a strong sense of client management and consistent follow-through.
• Are curious, adaptable and willing to learn, with a strong attention to detail and organizational skills