At Wongs, our philosophy lives in every member of our team - including our Jewellery Sales Executives, who play a crucial role in delivering excellence, elegance, and unforgettable customer experiences every day.
At the heart of Wongs’ vision is a commitment to exquisite service delivered in a fun, friendly, and professional way.
Founded in 1979, Wongs has over 45 years of history in Liverpool and will soon take its award-winning brand to Manchester. Our mission is to make buying jewellery an inclusive, enjoyable, and memorable experience - and our onsite workshop plays a vital role in delivering that.

WHAT WE’RE LOOKING FOR:

Experience in jewellery sales and a JET qualification is preferred, but not essential. More importantly, we’re looking for someone who is:

• Positive, smiling, and confident with a customer-first attitude
• Willing to work hard and take pride in their role
• Social media savvy and happy to promote our brand online
• Well-presented with a smart, professional appearance
• Passionate about delivering outstanding service
• Driven, focused, and eager to succeed

ABOUT THE ROLE:

We are looking for a Full Time Jewellery Sales Executive to join our talented and award-winning team. Whether you have experience in jewellery sales or come from a high-end or luxury retail background, this is your chance to grow your career with an industry leader.
You will be the face of Wongs - greeting customers with a warm smile, guiding them through their journey, and helping create memories that last a lifetime.

KEY RESPONSIBILITIES:

• Provide exceptional service to every customer in-store and via online sales channels
• Offer expert guidance on product ranges, bespoke jewellery, and engagement pieces
• Build genuine relationships that lead to trust and loyalty
• Collaborate closely with other team members and departments
• Maintain excellent showroom presentation at all times
• Use social media to support client communication and marketing efforts
• Handle sales processes from enquiry to aftercare with care and efficiency