JICS Field Service Representative at RAYTHEON TECHNOLOGIES CORPORATION

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, System Maintenance, Network Administration, Helpdesk Services, Training, IT Systems, User Administration, Software Management, Radio Frequencies, Networking, Modems, Communications Technologies, Cisco Certification, Windows Administration, VMware, SIEM

Industry

Aviation and Aerospace Component Manufacturing

Description

Date Posted: 2025-12-15 Country: Australia Location: AUSACT112: Brindabella Park ACT, 4 Brindabella Circuit, Level 1, Canberra Airport, Canberra, ACT, 2609, Australia Position Role Type: Unspecified Support Australia’s defence mission Flexible work opportunities and a supportive culture Leading Defence Contractor Your mission starts here at Raytheon Australia! Right now, we are seeking a driven and energised Field Services Representative. Join our team of outstanding people with expertise across a wide variety of disciplines and position yourself at the forefront of tomorrow’s capabilities. The JP9347 Joint Interface Control (JIC) System Project is a key program for Raytheon Australia and as such we are seeking a Field Services Representative to work closely with our ADF Partners to provide support and expertise to the JIC System users. This is an exciting opportunity for the right Field Services Representatives to play an instrumental role in creating the future of Joint Data Networks in Australia. The JP9347 JIC System program provides an assured exchange of tactical, operational and strategic data across the Joint Force and coalition partners; including Situational Awareness (SA) and Command and Control (C2) information. In the pivotal role of Field Services Representative, you will work alongside the 1JDNU organisation to provide technical support to assist the system users to expand their knowledge of the JIC Systems capabilities and functions and to assist with resolution of system technical issues that may arise. In the role you will be responsible for providing on-site support, field support to test and training activities, perform maintenance and system administration duties and perform helpdesk duties. In return, we will support you with access to best practice tools, systems and processes while continually investing in your growth by providing tailored learning and development opportunities. Start your mission in a career filled with extraordinary opportunities for learning, mentoring and professional development. We offer flexible work and career growth backed by global expertise and a supportive culture. Key responsibilities Providing technical support to ADF operators and maintainers in the form of on-site support, field support (as required) and helpdesk services Perform maintenance duties on the JIC System, as and when required by ADF maintainers to assist with system technical issue resolution or perform system upgrades Ensure compliance with Defence and Raytheon Australia policies and procedures in relation to Global Trade, EHS&W and Finance. Coordinate with the customer to arrange travel as required. Skills, Experience and Qualifications: A recognised qualification in Certificate IV in Training and Assessment Minimum 6 years’ experience in complex IT system maintenance and administration. Previous experience as a Level 2 or Level 3 Network Engineer administering a bespoke network Understanding and application of technical theories and concepts relating to IT systems, networks, user administration and software management Desirable understanding and application of radio frequencies, networking, modems, and communications technologies. System Administration qualifications, including: CCNA/P (Cisco Certified Network Associate/Professional) certification in routing and switching, Service Provider or higher, or equivalent knowledge and experience Windows/Domain: MSCA or equivalent VMware: VCP or equivalent SIEM Desirable experience in a Defence training environment. Applicants must be willing to undertake interstate travel in support of our customer’s needs, sometimes for extended periods of up to two to three weeks at a time. Successful candidates must be eligible to obtain and maintain a NV2 Security clearance as needed. Eligibility can be found at http://www.defence.gov.au/agsva This is your opportunity to join the brightest minds in the nation working for the mission on leading-edge technology to deliver Australia’s most significant defence capabilities. If you are looking to contribute to the mission that matters, click apply now or contact us at careers@raytheon.com.au. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

Responsibilities

The Field Services Representative will provide technical support to ADF operators and maintainers, including on-site and field support. Responsibilities also include performing maintenance duties and ensuring compliance with Defence and Raytheon Australia policies.