JIRA Administrator at EGS

Yerevan, , Armenia -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

JIRA, Confluence, Rest API, Jira Query Language, English Communication, User Management, Project Support, Workflow Management, Security Schemes, Custom Fields, Dashboards, Advanced Filters, Third-party Add-ons, Troubleshooting

Industry

IT Services and IT Consulting

Description

Company Description With 15+ years of experience in IT, global partners and clients, Energize Global Services (EGS) is a solid, leading-edge Technology Company focused on delivering software services and products for the Banking and Financial Management Industry. We are specialized in developing Banking Systems, all types of payment solutions and other large applications. Over the years EGS proved to be a reliable and trusted partner for the biggest player in the Financial technology industry. Join our team in Yerevan, elevate your career to a new level by becoming part of a team that is shaping the future of Fintech. Job Description We are seeking a JIRA Administrator to provide enterprise-level support to our customers. The ideal candidate will possess strong English communication skills and demonstrated experience with JIRA administration. Qualifications Experience with Jira and Confluence Experience with Rest API Understanding of Jira Query Language Fluent English communication skills Job responsibilities Implement changes/updates in existing JIRA projects based on incoming requests Establish new JIRA/Confluence Projects with all their components (new workflows, field configurations, permission schemes, etc. ) Provide day-to-day JIRA and Confluence Projects support to employees Support JIRA and Confluence administration, including creation and management of custom projects, workflows, security schemes, custom fields Provide User Management and grant user permissions in accordance with project roles following Internal Security protocols Set access permissions for JIRA projects and Confluence spaces in accordance with established procedures Create, maintain and support dashboards and advanced filters for end users reporting capabilities Work with third-party add-ons to extend Jira functionality as needed Escalate issues to higher administration team upon exhausting troubleshooting options Additional Information Why Join Us? Competitive compensation and benefits. A collaborative, tech-driven team culture.

Responsibilities

The JIRA Administrator will implement changes and updates in existing JIRA projects and establish new JIRA/Confluence projects. They will provide day-to-day support for JIRA and Confluence projects and manage user permissions according to internal security protocols.