JOB DESCRIPTION

A Job Developer will develop and monitor workforce development services for the Work Experience/Internship, On-the-Job Training (OJT), Community Service, and Apprenticeship Programs for current and Post-TANF/NHEP participants.
The incumbent of this position will assist and support current and Post-TANF/NHEP participants, while working closely with NHEP and CAPHR staff, local employers, educators, and social service organizations as needed.
SUPERVISION RECEIVED: Works under the direct supervision of the Field Support Manager.
SUPERVISION EXERCISED: None

ADDITIONAL SKILLS, KNOWLEDGE & ABILITIES:

Ability to develop employment opportunities; self-starter; work as a team member with co-workers or independently; communicate effectively, both verbally and in writing; develop and maintain effective working relationships with low-income participants, employers, public and private community agency staff, co-workers, and the general public; analyze job openings and other labor market data; motivate and energize individuals to work towards employment goals; basic computer programs such as e-mail and word-processing; computer competency to access employment and job search information on the internet.

EDUCATION AND/OR EXPERIENCE:

Associate’s degree from a recognized college or university with major study in Marketing, Human Resources, Business Administration, or Program Management, or related field is a plus. Equivalent professional work experience in marketing or job development process will be considered. A combination of education and experience that demonstrates an ability to fulfill the duties will also be considered.

EDUCATION REQUIREMENT

Associates Degree

• Provides individualized job development services to current and Post-TANF/NHEP participants that are in alignment with the Bureau of Employment Supports (BES) Career Counselor’s or CAPHR Career Advancement Counselor’s assessments, employment plan, and participant goals.
• Collaborates with local employers, workforce development agencies, CBOs, local training providers, etc. to identify and develop employment and training opportunities.
• Develops, monitors, and executes agreements with employers and participants for Work Experience/Internship, OJT, Community Service, and Apprenticeship programs.
• Develops a diverse menu of employment related opportunities within the local community by actively networking and utilizing other creative marketing strategies.
• Provide individualized, transitional, support, employment, training, education, job preparation, barrier resolution, job retention/post-employment, career development/counseling/advancement, and re-employment services to participants.
• Promotes the upskilling of participants to enhance their eligibility for higher wage positions.
• Supports and assists participants in training and credentialing attainment by collaborating with employers to identify required training.
• Meets in the local office, local libraries, community colleges, community resource centers, One Stop Centers, and other establishments that are convenient to participants.
• Reports all participant changes including employment status, to BES Career Counselor within two (2) calendar days.
• Contacts active participants at least twice per month.
• Contacts employers with active contracts at least twice per month.
• Enters accurate and complete data for all contacts with participants into the State of NH New HEIGHTS system on the day that the contact was made or service was delivered.
• Participates in required meetings and on-site Monitorings as needed.
• Knowledge of local and statewide social services. Attend regular networking and partner meetings as assigned.
• Prepares and submits a monthly programmatic statistical report to the Field Support Manager. Tracks other reports as requested.
• Complete Job Developer Training within the initial year of employment. This obligation can be fulfilled by providing proof of current certification.
• Ability to regularly meet and/or exceed performance goals.
• Will maintain professional boundaries with all current, past, and prospective participants, and maintain the confidentiality of participants and staff, in accordance with CAPHR policy and procedure.
• Abide by all CAPHR and DHHS policies and procedures.
• Present professional and positive image as a representative of CAPHR.
• Responsible for having adequate knowledge of all CAPHR programs and will gather sufficient intake information to make referrals to other CAPHR programs which are beneficial to the participant and his/her family.
• Perform other related duties as required.